Reset your TransactionDesk password

The LoneWolf products (TransactionDesk and Authentisign) use a different password security protocol than the rest of the SmartMLS products on the Member Dashboard:

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Because they're using a different security system that does not go through our Single Sign On (SSO) technology, if you forget your password (or simply want to create a new one), there is a separate process we must go through to get them a new password.

If you have forgotten your password, please reach out to SmartMLS and we can generate a temporary password that will work for 24 hours. This allows you to log in and create a new password that you can use going forward.

 

Once you are logged in, go to the 2024-05-08_15-47-53.jpg  icon in the upper right corner and click Settings:

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Go to the menu on the left side of the screen and click Preferences:

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Expand the Login section towards the bottom left:

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Click the Forgot Password button:

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Enter the email address you use for SmartMLS and click Forgot User Name/Password:

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You will receive an email with instructions on creating a new password.

 

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