TransactionDesk tips and tricks

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  • When you import docs into TransactionDesk, they will be treated as Documents and won’t show up under Forms.
  • Fill from tax doesn’t fill all tax related info like it does in Matrix.
  • If there’s a gear icon next to something, it hasn’t been sent yet.
  • A lightning bolt icon means it is in progress and has not been completed yet.
  • If there is a number on a form, it is a duplicate (there is already a copy of it in your Transaction).
  • DocBox is your own personal storage; the broker can’t see what’s in it.
  • Contacts can’t be imported from Matrix, but they can from Google contacts.
  • The Preferences section (accessible by clicking on the three gears icon) lets you change many settings, including your email signature.
  • Auto save is always on when creating transactions.
  • If you open a form while another form is already open, it closes the first one you had open.
  • Sign-in-line means signatures have to be done in a specific order.
  • Simul-sign is first come, first serve.  It does not matter what order the participants sign in.
  • Remote Signer is when you email it to the participant to be signed.
  • You can re-send a transaction if the participant never received anything to sign (likely got filtered out by their email's spam filter).  Click the envelope icon towards the top to send it again.
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TransactionDesk tips and tricks
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