If you or a participant have not yet gotten a document to sign yet, it is likely that the participant order is set to Sign InLine. This sets up a specific order in which participants have to sign.
If you are set up to be the 4th in line, for example, you will not get the document to sign until the first three participants have already signed it.
If a document is set up for Simulsign, there is no set order for participants to sign it- it is first come, first serve.
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